Last updated: March 26, 2025
Ticketnation Philippines (hereinafter referred to as "Ticketnation," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect, how we use and disclose this information, and the steps we take to safeguard it when you use our website (www.ticketnation.phor mobile application. By using our platform, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. You can revoke this consent at any time by contacting us at [Your Contact Email Address].
When you register for an account or purchase tickets through Ticketnation, we may collect personal information, such as:
We may also collect non-personal information about your usage of our platform, including:
Our platform uses cookies to enhance your user experience, track usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include encryption, secure sockets layer (SSL) technology, firewalls, and access controls.
Our platform may contain links to third-party websites, which are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of such websites, and we encourage you to review their privacy policies before providing any personal information.
Ticketnation does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete the information from our records.
You may access and update your personal information by logging into your Ticketnation account or contacting us atsupport@ticketnation.ph.
If you wish to request the deletion of your personal data held by us, you can do so at any time by contacting our Data Protection Officer atcorporate@ticketnation.ph. Please include "Data Deletion Request" in the subject line of your email. Upon receiving your request, we will confirm receipt and begin the process of deleting your data from our systems. We will require some information from you to verify your identity before we can proceed with your request. This is to ensure that your personal data is not disclosed to anyone who has no right to receive it. Your personal data will be deleted from our systems within 30 days of your request, except where we are obliged or permitted by law to retain it. If this is the case, we will let you know. If you have concerns about how we handle your personal data, please contact us. We will do our best to resolve your concern. Alternatively, you have the right to lodge a complaint with a supervisory authority.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our platform, and we will notify you of significant changes by email or other appropriate means.
If you have any questions or concerns about this Privacy Policy, please contact us atcorporate@ticketnation.ph.
